Enhance your customers' shopping experience
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Most of your customers request tools to view the catalog and place orders independently, expecting the in-store experience to add more value. The biggest challenge for retail is the ability to generate loyalty and catalyze customers' purchasing decisions without being intrusive.
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The key point is, without a doubt, to be able to enhance the customer journey with useful shopping experiences where digital and physical merge naturally.
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Our mCatalog solution brings digital store practices to your brand in an in-store touchpoint, making it easy to shop and assist customers who do not want to wait, while generating loyalty and creating an emotional connection with your brand.
We made it for you
mCatalog works under any physical or digital payment platform, and it is possible to extend the system to customers' mobile devices. Payment is optional, and the system can create orders to be paid in a different system or location.
The system allows managing orders through the queue manager to give higher priority to preparation, depending on the interests and workloads of the preparation areas.
Features
Product Catalog
mCatalog allows for a single login when deployed multichannel and configuring a set of personal preferences (languages, notifications, favorite store). The user's profile can also be consulted on loyalty personal data.
Offer
mCatalog function that enhances the in-store customer experience. It enables automatic check-in, provides all necessary product and offer information, registers products in the cart, interacts with the user when desired, and erases wait times at checkout with easy payment.
Physical or digital payment
mCatalog provides all information about the services offered, store opening hours, and location.
Digital Signage
All product information is available regardless of catalogs, offers, or shopping lists. Product location in-store is enabled by mCatalog.
Remote Support
Backoffice is a web application that allows you to manage: product data, stores, daily offers, cart auditing rules, system/user statistics, and professional user rights and profiles.
RFID
Marketing communications and customer-related conversations are available in real-time thanks to RFID tags.
Adapt it to your needs
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mShop has been continuously collecting all the best digital practices to support a richer shopping experience for customers and boost loyalty. mCatalog is part of a large set of modular applications, mShop, which also includes an interface, mTurn, our digital queue management system, mScan, our unattended in-store shopping solution, and mEcom, our Click&Collect and home delivery e-commerce solution.
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mSHOPPER allows you to implement any additional multichannel functionality in the easiest and fastest way.