Smart Queue Management

  • An all-in-one solution aimed at improving the customer experience during their shopping journey and smoothing out the wait at the counter.

  • Using the APP is not mandatory. mTurn issues tickets on paper or via SMS, as well as through the APP on the customer's smartphone.

  • All digital signage screens in stores incorporate information on queue progress thanks to quick and easy integration between mTurn and consumer touchpoints.

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Multiple ways to get your appointment or ticket.

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Devices

Different devices for every business

  • Multi-device applications, fully customizable, change and assign any element at any time, from images, active counters, logos

  • mTurn is more than just a queue management system. The information collected is perfect for understanding your customers and seeing how they behave, allowing you to improve the performance of your commercial and marketing actions.

Different service processes

Versatile and comprehensive application to improve your customer's experience during their visit and to smooth out waiting times at counters, waiting rooms, offices.

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Counters

Perfect for grocery stores or markets, allowing for faster management.

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Single Queue

Retail stores, ticket sales, or customer service offices

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Appointments

Ideal for companies or small businesses with appointment bookings, offices, hospitals, banks.

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Multi Assistance

For anyone needing to distribute assistance among specialties, Post Offices, banks, hospitals

Fast Performance

Make it simpler with Quick Commands

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Paper Ticket

Create your own formats, add coupons or promotions dynamically

SMS Ticket

Paperless ticket, receive tickets and notifications in advance, don't waste time waiting

QR Ticket

Access web via QR codes, request a ticket from any device.

Alerts

Receive alerts from the entire system, lack of paper, disconnected devices, battery level...

Text to Speech

Set up your system to dynamically play the phrases you want to play when advancing the queue.

Multi-language

Set up the main and complementary language you need in each branch.


Try mTurn. Contact us and we'll arrange a trial tailored to your needs