Solutions that build customer loyalty for retail
Over 30 years working on retail digitization.
About mShop
It is a suite of digital solutions aimed at improving the retail experience. We enthusiastically take on challenges and always give our best. We consider our client’s project as our own. We act transparently and fairly. We don't believe in hierarchy and organization as business drivers, but rather in human relationships and empathy as keys to success. We learn more from our successes than our mistakes and we never give up. We love sharing our knowledge.
All-in-one platform
All available solutions on the same platform
Scalable functionality
Scalable software, enable or reduce features according to your business needs.
Secure platform
All our solutions and platforms follow current security standards.
Solutions with care
With over 30 years of experience working closely with our clients, we provide all the key points necessary to deliver valuable solutions.
mTurn
All-in-one solution aimed at improving the customer experience during their purchase and easing the waiting times. Queue manager, Single Line, Appointments, Counter Service.
mBroadcast
Digital Signage, the cloud-based digital signage platform that helps you design, schedule, and display content in an affordable and professional way.
mScan
mScan is an integral solution that allows customers to independently scan and pay. Customer journey adapted to retailer requirements.
mEcom
A complete e-commerce platform that allows you to start, grow, and manage a business. Create and customize a retail or wholesale online store. Sell in multiple places like websites and mobile devices. Manage products, inventory, payments, and shipping.
mCatalog
Brings together digital store practices for your brand at an in-store contact point, making it easy to buy and serve customers who don't want to wait. It also generates loyalty and creates an emotional connection with your brand.
mPay
The mPay digital payment service allows merchants to seamlessly accept multiple payment services like Apple Pay, Google PayTM, Doku, Paypal, Amazon Pay, Worldline, Redsys, Bizum, either through the app or at the point of sale.
mHelp
In-store digital assistant that allows attending to the customer at any time during their store journey, especially when they are interested in high-end products.
mInventory
Take full control of your inventory, scan all your stock, audit the count, and adjust discrepancies with just one click.
mTurn
Manage and reduce waiting times
Reduce waiting times
Using the app is not mandatory. mTurn facilitates tickets, appointments, and services via paper, SMS, or QR Web, as well as through the app on the customer's smartphone.
All digital signage screens in stores provide information about queue progression thanks to a quick and simple integration between mTurn and customer contact points.
mBroadcast - Digital Signage
The cloud-based digital signage platform that helps you design, schedule, and display content in an affordable and professional manner.
Schedule content on any device
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mBroadcast is extremely affordable and incredibly easy to use, which means our users have their content up and running on their screens in seconds. Since it’s cloud-based, all content and screen management is handled remotely, making reliable screen control and updates across multiple locations easy.
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We provide a single platform from which to manage all your digital content. Advanced software that will allow you to quickly and easily keep your offers and promotions updated at any time and from anywhere.
mHelp
In-store digital assistant that allows attending to the customer at any time during their store journey, especially when they are interested in high-end products.
Quick service, close the sale
The purpose of mHelp. It aims to avoid the customer losing time looking for an employee when they need advice. mHelp proposes being attended locally where attention is needed or via video call.
Customer service and product interest analysis
mHelp allows store management to measure customer service levels, satisfaction, product shortages, and lost sales due to price.
mScan
A smart shopping assistant that improves the customer's in-store experience
Build customer loyalty by reducing checkout time
Our mScan solution gathers the best digital retail practices into a personal shopping assistant built around a set of useful features that encourages customers to buy more while strengthening loyalty and creating an emotional connection with your brand.
In addition, mScan works with most smartphones sold in Europe on iOS and Android platforms, as well as with professional platforms such as Zebra PS30. It is based on cloud architecture and adapts to your existing infrastructure.
Local and centralized management thanks to backoffice
The ultimate solution for managing all your retail needs. Designed with an intuitive interface and advanced features, our backoffice allows you to centralize and optimize the management of your business operations efficiently and effectively.
Predictive Analytics
Total Administration
User and Role Control
Company and Center Management
Applications of our clients
Versatile platform that meets the needs of all clients
Thanks to mHelp, customers who have doubts or inquiries about the appliances in the store can quickly locate specialists, either online or in the store.
mTurn helps workshops manage customer appointments, serve them, and distribute the waiting times according to the business needs at each store.
Our advanced mBroadcast system provides dynamic menus, attractive promotions, and personalized content in real-time, creating a modern and immersive atmosphere. It offers a memorable experience that builds customer loyalty.
Forget about long waits and enjoy a faster and more efficient service. Easily book your turn from any device and receive notifications on your mobile when it's your turn. With our system, you'll have more time to enjoy what really matters.
Pharmacy customers with mTurn can easily reserve a turn from their mobile and receive real-time notifications about their status in the queue. Forget about long waits and enjoy a more efficient and convenient experience. Your health and comfort are our priority!
Using high-precision cameras and artificial intelligence algorithms, we monitor in real-time the number of people in your establishment. Get accurate data to make informed decisions, improve customer experience, and comply with occupancy regulations.
Secure platform, with service and accessible from anywhere
Simple and Flexible Pricing
We offer different licenses that suit your needs, whether you are a small business, a growing startup, or a large corporation. Get the features you need at the right price, with no hassle or hidden costs. Optimize your budget and boost your business with our accessible and customizable licensing options!
Everything you need to know before getting started
Can I see mShop in action before buying it?
Of course! We offer a free demo of mShop so you can see all its features in action before making a purchase decision. Just sign up on our website and schedule a personalized demo with one of our experts. This way, you can experience firsthand how mShop can benefit your business. We're sure you'll love it!
What are the requirements to use mShop?
The requirements to use mShop depend on the license you choose. Our licenses are designed to accommodate different business sizes and technological needs. By choosing the right license for your business, we will provide you with the specific requirements and necessary support to ensure a successful implementation of mShop.
Can I use mShop on different devices?
Absolutely! You can use mShop on different devices, whether personal or professional. Our solution is compatible with a wide variety of brands and models, ensuring a use adapted to your needs. We work with market leaders, ensuring that you can access mShop apps efficiently and seamlessly, regardless of the device you choose.
Is a free trial possible?
Yes, we offer a free trial. Depending on your needs, we can provide you with a pre-agreed try & buy period so you can test mShop and see how it fits your business.
How does mShop handle my privacy?
At mShop, your privacy is our priority. We store data securely, but it always belongs to our customers. You have full control and responsibility over your information.
What support is included in the licenses?
Our licenses include 24x7 service and level 2 incident management through a ticketing system, ensuring you always have the help you need when you need it. We can also tailor support to your needs.
Do you have more questions? Contact us
The easiest and safest way to take a turn
Versatile and complete application to improve your customer's experience during their visit and smooth the wait at the counter, waiting rooms, offices.